We’re committed to making your entire experience a pleasant one, from shopping to shipping.

Free Shipping*

We offer fast and free shipping* on every order.

Insured And Discreet Packaging

Our insured shipping box won’t give away what’s inside.

Secure And Convenient Pickup Option

You can choose to ship your order to a UPS Hold for Pickup location.

Shipping And Delivery Information

Shipping times are approximate and subject to unforeseen circumstances, such as customs delays.

Country / Regions Shipping Times
Australia 3 – 10 days
Hong Kong (SAR)
Macau (SAR)
New Zealand
Northern Mariana Islands
Puerto Rico
United Arab Emirates (Dubai Only)
Virgin Islands

Processing times may vary. When looking for a diamond, select ship date under More Filters in our diamond search to view available options. Shipping dates can be found on each product page.

Additional Information

Duties and Taxes

When shipping to Canada, the European UnionChinaAustralia, or the United Arab Emirates (Dubai Only), duties and/or taxes will be collected in the cart during the checkout process. For all other orders, B&A does not collect taxes and duties upfront in the cart at time of purchase. Upon receipt of your shipment you will be responsible for all applicable taxes and duties, payable to Customs or the shipping carrier. 

Check with the customs office in your country or our International Shipping Policies page for current, estimated rates.

Packaging Details

Each item will arrive in a soft fabric pouch or a box inside a B&A gift box. View the shipping details tab the bottom of each product page to see how your order will be presented.

Loose diamonds or built rings will be presented in a ring box. Loose diamonds will be held in place by a tension-secured spring ring for presentation purposes only and should not be worn.

Hold for Pickup and Other Alternate Delivery Options

If your purchase is a surprise, or you are unable to be home for delivery, you may arrange for your package to be held at a UPS Hold For Pick-Up location where it will be held for up to five business days until retrieved by you, or the person you designate. Other shipping location options include a trusted friend or family member or your work address. Contact our Diamond & Jewellery Consultants for help.

Tracking Your Order

Your order status page provides the latest updates. Once your order has shipped, you will receive a confirmation email that includes UPS tracking information.

Signature Requirements for Delivery

A signature is always required on all B&A orders sent via UPS, regardless of any signature waivers you may have with your shipping carrier. Please make sure that someone is available to sign for your delivery, or arrange for alternative delivery options.